I need a System Admin module support contact

[JeremyU]

Does anyone know how I can follow along with the modules in Yokohama, that are being walked through in the system admin training mods? I'd like to follow along in the system in perhaps a test or dev environment to help immerse myself in the training. Thoughts?

[Dr Atul G- LNG · Accepted solution]

Hi @JeremyU 

Greetings!!

Issue identified.

1. Log in again to developer.servicenow.com.

2. Go to your profile.

3. On the left-hand side, select Change User Role.

4. Update the role from Creator to Admin.

5. Save the changes.

6. Log out from your PDI and log back in.

[JeremyU]

Woohoo! That worked! Thanks so much. Have a great rest of your week!

[Dr Atul G- LNG]

wow.. That great.. @JeremyU 

Keep Learning !! Keep Growing!!

[JeremyU]

 As the training started on already in that environment, I've been trying to figure out how to actually navigate to it. This is me getting into dev.  

[JeremyU]

One key thing I just noticed, was that when I'm on the servicenow App Engin screen, when the instructor hovers over their user icon in the top right corner, I see profile in the dropdown menu (preferences, keyboard shortcuts, impersonate user, elevate role, printer friendly version, log out). When I hover over my account icon, I dont see a dropdown at all. It just says "Creator User is available".   Thoughts?