I need Prep suggestions for CSA exam

[eofarinu]

Hello everyone I am gearing up for the CSA exams. I have followed the ServiceNow University Path, but i need mire practice materials. So please share your pointers and materials. Thank you! Thank you!

[Jennifer Metz · Accepted solution]

Hello @eofarinu,

One of the biggest things I recommend is really leaning into the ServiceNow University course and the eBook. I read the eBook at least three times, paying close attention to anything bolded or specially called out. I also repeated the labs until I could complete them without instructions, and spent extra time redoing the labs I felt less confident in.

I also made my own flashcards. For me, the process of creating the flashcards was just as helpful as reviewing them. Repetition is the key to coding information into your long term memory.

I’d be a bit cautious with third-party materials as well. Some can be outdated or misleading and may add confusion rather than clarity. The official ServiceNow content aligns most closely with how the exam is structured.

Hope this helps, and best of luck with exam prep!

[NaazSanadi]

where can i find the ebook? 

[Jennifer Metz]

I apologize @NaazSanadi, I missed your comment.

The ebook can be found in the first module of the ServiceNow Administrator Fundamentals Course.

If it's your first time using a eBook, ServiceNow should send you a email stating “Important: Welcome to your ServiceNow- Inkling Account and eBook library". Just follow the instructions and register with inkling.

After you register your eBooks will become available in your account and you will need to log in to inkling to see them.

[davidctrber]

This was helpful Jennifer, thanks for sharing your experience!