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12-11-2025 10:23 AM
Hello everyone I am gearing up for the CSA exams. I have followed the ServiceNow University Path, but i need mire practice materials. So please share your pointers and materials. Thank you! Thank you!
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12-11-2025 04:13 PM
Hello @eofarinu,
One of the biggest things I recommend is really leaning into the ServiceNow University course and the eBook. I read the eBook at least three times, paying close attention to anything bolded or specially called out. I also repeated the labs until I could complete them without instructions, and spent extra time redoing the labs I felt less confident in.
I also made my own flashcards. For me, the process of creating the flashcards was just as helpful as reviewing them. Repetition is the key to coding information into your long term memory.
I’d be a bit cautious with third-party materials as well. Some can be outdated or misleading and may add confusion rather than clarity. The official ServiceNow content aligns most closely with how the exam is structured.
Hope this helps, and best of luck with exam prep!
Technical Lead | Infosys
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3 weeks ago
It depends on how you use them. Unfortunately, many people focus on the questions and not the learning material and labs. They learn the questions and answers and pass the exam, without really understanding the platform.
If you use the questions as a guide to see what you already know by answering them and then focus your attention on the ones you had wrong, you are using them right.
There are too many people in the ecosystem that are certified because they are good at remembering question/answer combinations but don't know what they are doing when administering or implementing the platform.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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3 weeks ago
Hello @eofarinu,
ServiceNow CSA Exam Flashcards | Quizlet - Quizlet
