I want to display the contents of the catalog item input form on the request screen.
By default, this screen displays variable information, but is it possible to customize the displayed content?
Some information is not displayed, but I haven't made any adjustments.
if variable config has this checkbox enabled then it will be shown in Additional Details tab in portal
Visible on summaries - True
The information on that page comes from Standard Ticket Configuration for RITM table
Basically it uses the variable summarizer to show variables.
If you want additional info then create a custom widget to show variables + extra details and give in the Widget field
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
if variable config has this checkbox enabled then it will be shown in Additional Details tab in portal
Visible on summaries - True
The information on that page comes from Standard Ticket Configuration for RITM table
Basically it uses the variable summarizer to show variables.
If you want additional info then create a custom widget to show variables + extra details and give in the Widget field
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
