I want to filter a variable in my list view.

[AlejandroE]

Hey community,

I'm facing some problems in my instance to track some orders of a particular software_product variable input. 

When a user rise a request via Catalog item, one of the variables that user fills in, is the sofware product and we want to have this variable in our list view but not sure how to look for it.

I can't try to do it using dot walk due to the privileges I have in my instance right now.

If you can support me, it will be great. 

Thank you. 

[Tanushree Maiti]

Hi @AlejandroE 

Most probably you are looking for this. Step by step instruction has been given with screen shot.

Refer this:

1.Article #19 - How to show Catalog Variables on RITM Lists 

2. How to bring the catalog variables to the list view of the RITM as it holds the OOB fields.