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3 weeks ago
I would like to be able to freely configure the sort order for a grouped list.
Ideally, I’d at least like to sort by number in descending order...
Does anyone know how to do this?
When there is a large number of records, I want the most recent record to appear at the top.
Solved! Go to Solution.
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3 weeks ago
@bonsai It looks like the group sort only supports only three options. Tried changing the sort using the URL but it didn't work.
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3 weeks ago
not feasible
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @bonsai
Also check following posts on same requirement:
ServiceNow fundamentals - Ordering of grouped lists by count
How to sort a list by grouping count in Report?
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi @bonsai ,
I tried to reproduce the issue in my PDI, but I couldn't achieve the expected behavior. I grouped the Incident table by the Number field, and it only displayed the Number (Ascending) option. I also tried modifying the URL, but that did not work. Additionally, I checked the Sort (A to Z) and Sort (Z to A) options by right-clicking the column header, but neither produced the desired result. I also checked system property if I can find anything there but no luck.
Based on my testing, I don't think this is possible through the standard list functionality.
Please mark my answer correct and helpful if this works for you
Thanks and Regards,
Sarthak
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3 weeks ago
not feasible
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader