Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

I want to sort the grouped list in descending order by number.

bonsai
Mega Sage

I would like to be able to freely configure the sort order for a grouped list.
Ideally, I’d at least like to sort by number in descending order...
Does anyone know how to do this?

When there is a large number of records, I want the most recent record to appear at the top.

bonsai_0-1783468149962.png

 

2 ACCEPTED SOLUTIONS

Sandeep Rajput
Tera Patron

@bonsai It looks like the group sort only supports only three options. Tried changing the sort using the URL but it didn't work.

View solution in original post

Ankur Bawiskar
Tera Patron

@bonsai 

not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Hi @bonsai 

 

Also check following posts on same requirement:

ServiceNow fundamentals - Ordering of grouped lists by count 

How to sort a list by grouping count in Report? 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Sarthak Kashyap
Mega Sage

Hi @bonsai ,

 

I tried to reproduce the issue in my PDI, but I couldn't achieve the expected behavior. I grouped the Incident table by the Number field, and it only displayed the Number (Ascending) option. I also tried modifying the URL, but that did not work. Additionally, I checked the Sort (A to Z) and Sort (Z to A) options by right-clicking the column header, but neither produced the desired result. I also checked system property if I can find anything there but no luck.

Based on my testing, I don't think this is possible through the standard list functionality.

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

Ankur Bawiskar
Tera Patron

@bonsai 

not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader