We are using ServiceNow IT Service Management | Tokyo P7 | Sprint Release T13.07.
We have used SOAPUI/CURL to send soap xml body with various key:value fields populated to try to create ticket without any errors.
Instead we are getting the following error extract.
<faultcode>SOAP-ENV-Server</faultcode>
<faultstring>Error executing business rule 'XXXX_EVENT.updateSPNewEvent'</faultstring>
<detail>java.lang.SecurityException: Illegal access to getter method getMessage in class org.mozilla.javascript.RhinoException.
We still get the event generated and ticket. However, we do get HTTP 500 Internal Server Error. We really need to get past this error as our monitoring solution called ElasticSearch needs to enrich the alert documents with the event number and we can't achieve that given this error message. We have tested this in our CAT and Prod ServiceNow environments and get the same error. Also tried different ServiceNow credentials assuming it might be down to permissions and made no difference.
Any help much appreciated on this. Please let me know if you need any further info.
Thanks
