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Resolved! Update favorites list

I noticed that the modules of the application I added to my favorites are not updated.Is there a way to have the information edited from "All" reflected in the favorites? We plan to add/remove modules for applications that many users have set as favo...

bonsai by Mega Sage
  • 1003 Views
  • 9 replies
  • 3 helpfuls

Resolved! Need a script to check assignment group manager name

Hi All,Can anyone please help me with a client script ?Requirement :If user select assignment group in incident then show alert message, alert message should have the name of the assignment group manager and assignment group name. 

Resolved! Missing Pin Option for Left Navigation Bar

I have encountered a missing pin on the Left Navigator bar. We have tried troubleshooting the browser by removing cache and cookies, logout and login again, etc. But still not showing in MS Edge. This was missing only in MS Edge but visible in Chrome...

missing navigator pin.JPG

Resolved! REST API connection failed

Hello all,  I had to connect an api to ServiceNow My connection work when I use the "classical" way, id est http request, data are incomming, but with Flow designer (in the way to use integration hub), I have a 400 error while using the same connecti...

AlexBlk by Tera Contributor
  • 1686 Views
  • 4 replies
  • 0 helpfuls

ServiceNow Portfolio

Hello,  I'm wondering whether anyone knows of a resource that features excellent examples of great SN portfolios (to demonstrate in interviews or share online)?

VickThomas6 by Tera Contributor
  • 728 Views
  • 1 replies
  • 0 helpfuls

Remote acquisition of update sets (or bulk export)

I thought of using "Update Sources" to get the update set from the development instance.But I couldn't get all the update sets.What you cannot retrieve is not an update set that was created on the development instance, but one that was applied to the...

bonsai by Mega Sage
  • 598 Views
  • 3 replies
  • 3 helpfuls

Resolved! Ideas for NextGen students on what to build in your PDI

Hello! I am currently enrolled in the NextGen program (currently in week 6) and have just completed the Associate System Administrator course. Now that I have the "know-how", I think it would be helpful for myself, as well as other NextGen students, ...

Resolved! Need to query RITM with the current approvers

Hi all, I am trying to query all open requests for a particular item, where approval has been requested but there has been no action (approve or reject), and I need to get the name of the person that is waiting to approve/reject the request.  I can f...

Ken Berger by Giga Guru
  • 1237 Views
  • 5 replies
  • 2 helpfuls

Cisco DNA Integration with ServiceNow - Username Role/Type

"For configuring a new ServiceNowConnection instance, the following additional information must be entered.Instance Name—Name of the instance.Description—Descriptive text of the instance.Host name—Host name for the ServiceNow system.Username—Username...

hugoedo by Giga Contributor
  • 402 Views
  • 1 replies
  • 0 helpfuls