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Resolved! CSA certification material

Folks:I am almost done with this course,ServiceNow Administration Fundamentals On Demand, and I am wondering if this course alone is enough to pass the exam.I have used mock tests before for other certifications (Salesforce) and found to be a miss or...

Resolved! What Role Allows Assignment of Project Tasks?

What role minimum does a user need in order to be assigned Project Tasks? We need to be able to assign these tasks without providing any more abilities past this, nor the ability to alter project information or edit anything but the task itself.

Is there a way to check the email size?

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/reference-pages/concept/c_EmailConfiguration.html#c_EmailConfiguration__EmailService The article above states that the maximum email size is 50M.I would like to a...

bonsai by Mega Sage
  • 768 Views
  • 2 replies
  • 1 helpfuls

CI in Maintenance when opening a change

Hi, OOB when opening a change for a CI, that CI will be put in maintenance.Maintenance = no incidents or tasks will be created during that period. I would like to know in which phase during the change does the CI go into maintenance and in which phas...

George18 by Tera Expert
  • 1876 Views
  • 4 replies
  • 2 helpfuls

Unlink ServiceNow account

Hello, I no longer work at my former employer ICF, that I have an linked account with. I would like to make sure that my current account with the email address aonejones1@hotmail.com.Has all of my certifications in it, along with the achievements. Pl...

Andre241_0-1707334717043.png
Andre241 by Tera Contributor
  • 993 Views
  • 8 replies
  • 2 helpfuls

Resolved! Micro Exam Tips

I'm currently on career journey, any advice when writing micro exams?

Sizwe06 by Tera Contributor
  • 1971 Views
  • 6 replies
  • 3 helpfuls

Report For All Open RITM Tickets

How do I create a report in ServiceNow to give me all open RITM tickets where all their associated TASK tickets are closed. I don't even know where to start because I have never created something like this before therefore I don't have a screenshot o...

msekla by Tera Contributor
  • 872 Views
  • 4 replies
  • 0 helpfuls

Switch dashboard to a newer version

Hello Community team, In IntegrationHub usage dashboard... I saw a URL named 'old dashboard' then I clicked and the dashboard look changed completely but I want to revert back same but I can't find any way.... Please suggest any way to get back

Resolved! "Tabs within Tabs" for Dashboard

Hello ServiceNow Community, I'm currently designing a ServiceNow Dashboard for an organizational project aimed at supporting Executives, Support Desk Workers, and Managers during Go-Lives. This dashboard will assist in incident and request management...

Jmelendez by Tera Contributor
  • 1853 Views
  • 5 replies
  • 1 helpfuls