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Invalid Insert Service is already exist

Pet Marinay
Tera Contributor

‎10-12-2022 05:18 PM

Hi when I add the new Service it says invalid insert.Service with SN APp service ID:XXXXXX already Exsist. I dont have any records on the service. 

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Rajesh Chopade1
Mega Sage

‎10-12-2022 06:35 PM

HI 

 

This error is coming from 'Check Uniqueness for SN App Service ID' BR running on Service table

https://<instancename>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=c0d2f9e3b743001012ec2970ee11a9de

It specifically checks for unique service ID.

 

Specifically number field

001.PNG

 

Hope this helps

Thank you

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-13-2022 01:35 AM

It means, there is validation on record. Please check the unique check BR in system. The same it works on user table as well 

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