Knowledge Number is not searchable on service Portal

amankrsingh
Tera Contributor

Wednesday

Hi, 
I have noticed an issue when searching by Knowledge Number on the Service Portal. When I search using a Knowledge Number, it returns “No results” for non-admin users. Could you please help me understand the reason for this?

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WillieW
Tera Contributor

Wednesday

Enable 'Debug Security Rules' as admin, then impersonate the user and see which ACLs are failing.

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