Move the Change request to Scheduled if not approved

[Pallavi65]

Hi everyone,

Help me in achieving the scenario mentioned below:

Change request when moved to Authorize state, it is triggering approvals to a group.

Once approved, the CR will move to scheduled.

So, my query is, if the approvers don't approve the CR in Authorize state for 2 hours, then it has to be auto approved and move the state to Scheduled.

Please someone tell me how can I do this?

Regards,

Pallavi

[Dr Atul G- LNG]

Hi @Pallavi65 

That is not a good practice , the reason begin, in Auth state we seek approval from CAB team, and without CAB approval, moving change to Schedule state and auto approved is a pure violation of process and also it is against the change process.

Please think on these lines before you go for solution. 

[Jitendra Diwak1]

Hi @Pallavi65,

 As @Dr Atul G- LNG has mentioned it is not good practice but if you want to the same then write the schedule job and check the updated field is for 2 hour then you can set the state as Schedule(use backend name of state.

Please accept my solution if it works for you and thumps up.

Thanks

Jitendra

[Pallavi65]

Hi Jitendra,

How can we write a schedule job?

Schedule job runs on daily basis, weekly, monthly. But how can we run for hours?

Regards,

Pallavi