Forum Posts
Resolved! I want to install CSM with PDI
I decided to test the functionality of CSM using PDI.I thought about installing a plugin, but I couldn't decide which one was needed for case management from the large number of plugins displayed...I remember that there used to be something like a CS...
Creating a ToolTip on Hover Over of a Widget in ESC
Hello, Within ESC, some widgets have a tooltip when you hover over them like below: How can I apply this to other widgets like Quick Links so that when you hover over them it displays a short description of the link? Thanks,
Add Attachment Icon Not Responding - Service Portal
In the Service Portal, I'm trying to add an attachment to my case. But when I click on the Paper Clip icon, nothing happens. I have the admin role.
Resolved! Help With Workflow and Multiple Data Input Service Catalog Item
I'm trying to move an existing claim workflow into ServiceNow. In our old system a user starts the request and the entire form is visible. Steps to be completed later in the workflow are not writable but can be seen. Once the writable fields a...
Resolved! Show specific Choices based on another field choice
I created a custom table called 'Report Name'. Then create a catalog item. One of the field is a List Collector.In the catalog item, I have a requirement that when user select an Application (Select box) sample Fiori, in the Report Name (List Collect...
Resolved! Add template with the help of variable does not work in Create Catalog Task
Hi allIn the Flow Designer you can select a template in 'create catalog Task' with which variables are finally displayed in the SCTASK. I would like to deliver the desired template in a variable in the subflow via the flow inputs so that I can use di...
Field decoration
Hello, Does anyone know how to add a field decoration as seen below? regards, Misgana
Agent Workspace Highlighted Values
Hello, I want to highlight the Priority field in Agent Workspace list view. I have configured Highlighted Values, but it is not highlighting the Priority field for some reason.
How to Dynamically Show/Hide and Make a Field Mandatory Based on Another Field in ServiceNow
I'm currently customizing the Generic Request form in ServiceNow, and I need assistance with dynamically showing/hiding and making a field mandatory based on another field's value. In the Generic Request form, users select a Configuration Item from a...
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This is a question to get credit for my post a question badge. Thank you ServiceNow for the amazing opportunity to explore the site and get ready to rock this!
Dashboard Questions
Hi! I just created an account on this site, and this is my first post. Please let me know if there is a more appropriate place to post this question. I have just started working on my first dashboard, and it looks like there is a dizzying array of ...
Servicenow dashboard is not showing as a display when I Impersonate other user
When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?
How to insert record producer in service portal
I have created a service portal page for courses.-Created portal header called Course-When i click on the course, it is redirecting to course page.- When i click on add new course , a record need to be added in the page(created record producer for th...
