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Multiple scheduled jobs 'Interaction state change for walk-up'

Akansha Gupta
Mega Sage

‎07-17-2025 01:17 AM

Hi All,

 

I have a issue where in healthscan, it is showing that Active scheduled jobs 'Interaction state change for walk-up' are run by Inactive users.

 

Can some please help to understand how there jobs are getting created and how to fix this issue.

 

Thanks

Akansha Gupta

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Akansha Gupta
Mega Sage
In response to Chaitanya ILCR

‎07-17-2025 02:14 AM

Hi @Chaitanya ILCR  - thanks a lot for you response!

 

On scheduled jobs, it is showing end users name and date when interaction is created. Example - i tried creating an entry got created with my name with todays date.

 

I tried checking BR on how these records are getting created in sys_trigger table, but didn't found any.

Can you please suggest how these records might have been created in sys_trigger table.

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