HR core admin role is missing

[amit_singh2]

HR core admin role is missing in my practice admin instance. I tried searching in deleted records but i dint find it, how can i add it back?

[GlideFather]

Hi @amit_singh2,

missing role you mean is not in the sys_user_role table? Or from some user/group?

Review your last updates [sys_update_xml] and/or the plugins, go to HR plugin (not sure which one) and try to Repair it, there is a button for it.

[amit_singh2]

Thanks, I will check now.

[Chaitanya ILCR]

Hi @amit_singh2 ,

do you have the HR core plugin installed? if not install it

if yes try to repair it

do you delete it accidentally?

try to import the sn_hr_core.admin role as an xml

 and sys_user_role_contains record which is admin role contains sh_hr_core.admin

if even that doesn't help get a new instance

refer this

https://www.servicenow.com/community/instance-help-forum/sn-hr-core-admin-role-is-missing-from-my-pd...

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[amit_singh2]

Thank you, I will try it.