Hello,
Hoping someone can answer this. On the Now Mobile app, end users are able to view their assigned assets by clicking on the 'My Assets' tab. We have read through documentation and understand this is a feature on Mobile only that comes with Asset Management Core.
We have developed a 'My Assets' page on our Service Portal to allow users to see their assets from the desktop site and generate related requests from there, as we are not using the mobile app.
My question is as follow :
If the feature is available for free on the Now Mobile app, why is it not available OOB on the desktop version? If it is, then where would it be? Is there a way to show this OOB without custom development AND without having the paid version of Hardware Asset Management? (The paid version of HAM allows Asset Attestation, but we'd like to see if it's possible to display OOB assets for end users without that feature)
Thanks
