New to ServiceNow

[osassoservi]

Hi everyone!

I am new to ServiceNow and would love to receive advice on how to successfully become a Systems Administrator.

Thank you.

[Masthan Sharif]

Hi @osassoservi ,

Hope you're doing well!

You can follow the System Administrator Path On NowLearning(ServiceNow University), its free and should help you with all the courses to become a ServiceNow System Administrator:

System Administrator Career Journey - ServiceNow University

Additionally, you can go through this article on how to become a Certified System Administrator:
Solved: Re: Succeed in Your First Take on Becoming a Servi... - ServiceNow Community

Best Regards,

Sharif

[SD_Chandan]

Hi @osassoservi ,

 Step 1: Begin with the Basics

• Enroll in the “New to ServiceNow” learning path on ServiceNow University.
• These foundational courses will help you understand the platform, its interface, and core concepts.

🎓 Step 2: Take the System Administrator On-Demand Course

• Once you're comfortable with the basics, enroll in the “System Administrator On-Demand” course.
• This course dives deeper into platform administration, including user management, data security, and configuration.

🏅 Step 3: Prepare for the CSA Certification

• After completing the course, aim for the Certified System Administrator (CSA) certification.
• The CSA exam validates your knowledge and opens doors to more advanced roles and responsibilities.

💡 Bonus Tips:

• Practice regularly in a personal developer instance (you can request one from developer.servicenow.com).
• Join the ServiceNow Community to ask questions, share knowledge, and stay updated.
• Follow experts and creators on LinkedIn and YouTube for real-world insights and tips.

[xavier117460112]

Ease dropping but I really appreciated the insight. Thank you.

[PratikshaKate]

Hi @osassoservi 

To successfully become a ServiceNow System Administrator, you should focus on learning the platform fundamentals, taking the official ServiceNow System Administration training, and obtaining the Certified System Administrator (CSA) certification. Practical experience, understanding scripting, and staying updated with new features are also crucial.
Here's a more detailed breakdown:
1. Learn the Fundamentals:
Understand ServiceNow's core concepts: Familiarize yourself with forms, tables, fields, lists, and views.
Master the basics of scripting: Learn JavaScript to work with client scripts, business rules, UI actions, and script includes.
Explore the ServiceNow documentation: Use the official ServiceNow documentation as your primary resource.
2. Take Official Training:
Enroll in the ServiceNow System Administration course: This course provides a structured learning path and covers key areas like user and role management, UI configuration, and process automation.
Consider instructor-led training: Formal training with a live or virtual instructor can provide a strong foundation.
Explore online courses: Platforms like Udemy offer comprehensive training courses.

If you need more guidance, then I am happy to connect and help you 🙂