Hello All, I have a doubt I am trying to complete ServiceNow Micro certs for Flow Designer,it saysNavigate to All > Social Media Management > Monitor.I do not have Social Media Management on my lab instance .How can I get it?I tried looking for it in...
I am new to ServiceNow. I just launched my first instance. The application navigator is missing. Also when I click on the profile icon dropdown, it is not opening the dropdown. This is extremely frustrating. What is wrong with my instance? Where is t...
How can we check who has impersonated our instance over a period of time?Is there any way or any method to do access Impersonate counting's?
Hello,I want to remove one of our fulfillers from ServiceNow. However, after removing all groups, there are still roles left and it's not possible to remove them. I found https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0793546 ...
I am yet to appear the CSA exam and would like to clear it in first attempt. Please advise the best approach that helps in clearing the exam as well as acquire the required knowledge, thank you in advance.
We are currently preparing in a non-production environment after installing and cloning the SPM application into production for configuration and release.We have already started configuration in the non-production environment, but during cloning, we ...
Is there a way to redeem expried CSA voucher
I'm trying to register for a CSA exam retake. I went to my webassessor account and can't find a way to do it. When I go to 'Register for an Exam' tab and click 'BUY NOW', my exam won't show up. When I go to 'My Assessments', there's no link to allow ...
Can someone get a Job with CSA (Certified System Administrator) certification only?
Hi, I created a database view that links the OOB cmn_location table with an m2m table I created. The m2m table holds the relationship between a location in cmn_location and a record in a custom table. All these tables are in the Global scope and set...
Hello, I've started working with a client, and they gave me the task of mirroring the GRC application in the DEV instance. Here’s the problem: the client doesn’t want to clone the PROD instance, so I have to do it manually.I’m tracking the sys_update...
After investigating some performance issues we came across a lot of dropped SQL traffic in our firewall. Due to regulations we need to ensure that connections between the app server and db server have a max life span of 1h. We are using Mariadb and s...
How do you track what plugins, versions etc are installed across your instances? I can manually take the https://<instance_name>.service-now.com/xmlstats.do?include=plugins data, pull the date/version/name etc through Excel, and compare similar from ...
Hi team!I'm working on a ServiceNow user, as well as learning about ACLs and table permissions, and would like to learn what the following ACLs are for, what they allow the user to do/what is their main function or purpose is:Dictionary Entry [sys_di...
Currently, if I simply report on the sc_req_item table I am able to CHOOSE COLUMN select into Variables[+], select a catalog item and then choose from one of the field variables and add it to the column of the report. Currently, I need to repor...
