SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Copying records and inheriting views

I am copying records using the following script.However, the new record form that appears after copying is the default view.Is it possible to copy a record while maintaining the view?I would like it to have the same functionality as copying an incide...

bonsai by Mega Sage
  • 478 Views
  • 3 replies
  • 1 helpfuls

Resolved! Handheld CIs, hardware assets, and model categories

I've done a little searching but haven't really found proper guidance here. This might be more of an asset or CMDB question, as it's related to both.After installing HAM, extended classes, etc., and there still is no mapping of any asset Model Catego...

Alan Akins by Tera Expert
  • 2458 Views
  • 13 replies
  • 6 helpfuls

Resolved! Reports created from a list are automatically shared

ServiceNow has a feature that allows users to create report from a list of records:To do this, we select the three dots from a column header, then "Bar Chart" or "Pie Chart" from the menu. However, whenever we do this, the resulting report is automat...

MarkD_0-1749488983476.png MarkD_2-1749489122739.png
MarkD by Tera Expert
  • 581 Views
  • 3 replies
  • 1 helpfuls

Resolved! Scheduled reports and TEAMS chat

Hi, Looking to see if there is anyway in sharing a scheduled report with other communication channels like TEAMs instead of just email. Anything setting within tool or even possible with flow designer ?

dennisamorr by Giga Contributor
  • 477 Views
  • 3 replies
  • 1 helpfuls

Platform Analytics migration question

I've migrated (in our DEV instance) the >3,000 reports and accompanying dashboards from Reports to Platform Analytics and noticed that none of the migrated reports have the "Border and Spacing" component available; if I create a new Data Visualizatio...

tmsaunders by Tera Expert
  • 317 Views
  • 1 replies
  • 0 helpfuls

ServiceNow and SharePoint Integration - the basics

I'm seeking high level information on integrating ServiceNow and SharePoint. In searching for answers on this, I either get very technical responses about setting up integration hubs, or sales presentations from third party vendors. 1. Initially, my ...

rpawliko by Giga Contributor
  • 642 Views
  • 1 replies
  • 0 helpfuls

Migration from Zing to AI Search

First off, I'm following the guided setup, and I've gone through this process on two instances already, but having been through twice now, I'm not sure I'm doing this the best way.  The main issue is that when I try to migrate my ServiceNow search fr...

Business Stakeholders license uses

We have a large amount of applications supported in the company, many of which have specific roles and permissions granted based on a users region, job position, departments etc. There are ongoing efforts to define all these roles, however many of th...

Selben by Tera Contributor
  • 844 Views
  • 3 replies
  • 0 helpfuls