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Resolved! Sys_Id: retain existing or generate new during data migration?

Hi, I'm seeking for a guideline on sys_id handling: When migrating data from one system to another, in general should record sys_id be copied to new system, or let the new system to generate new ids?Note that it's between two different systems, rathe...

Chenlin by • ServiceNow Employee
  • 1603 Views
  • 3 replies
  • 0 helpfuls

Resolved! unable to see Extends option on a custom table created.

I am trying to create a new table while learning in my PDI(Yakohama version)I could not see the option to allocate or assign this to another table(Task) as a child.Extends option is not visible, any reasons?Thanks in advance 

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Imlearning by • Tera Contributor
  • 2472 Views
  • 4 replies
  • 1 helpfuls

Set up a new Email Filter to ignore another email filter

Hello, Background to the issue: We have an external HR system which sends staff notifications through to ServiceNow. This was working perfectly up until the middle of December. An issue was identified yesterday where these emails are now getting clas...

Resolved! To what extent are "Wait For Condition" actions monitored?

I have created a flow that implements "Wait For Condition."This flow is executed about 50 times a day, and all flows are in a wait state.The next day, the wait release conditions are met and the flows are processed.I feel that having around 50 flows ...

bonsai by • Mega Sage
  • 1880 Views
  • 4 replies
  • 3 helpfuls

ATF records are not rolling back after Zurich upgrade

 After upgrading our instance to the Zurich release, we noticed that records created during Automated Test Framework (ATF) execution are no longer rolling back after the test completes.We also checked system properties related to rollback but did not...

Catalog Item

'AOR' reference field. Not mandatory 'Revenue' reference field.not mandatory  If AOR is populated then fill 'Date' with Aor_start_date. If Revenue is populated then fill 'Date' with Revenue_start_date If AOR and Revenue both are filled, then compare ...

Greetings

Just starting my System Administrator Career Journey. Eager to experience what ServiceNow has to offer.

leepalmer2 by • Tera Contributor
  • 3964 Views
  • 7 replies
  • 1 helpfuls

CSA Exam

Any tips to pass in this csa exam

ShinsJ by • Kilo Contributor
  • 2638 Views
  • 13 replies
  • 4 helpfuls

Resolved! What is possible within the requester's scope of operation

I believe there are limited options for what the requester can do.Ultimately, I'll need to confirm with Servicenow sales.I'd like to ask if the following is possible, to the best of your knowledge. Does anyone know?1. The requester uses a catalog ite...

bonsai by • Mega Sage
  • 1834 Views
  • 4 replies
  • 2 helpfuls

Resolved! Limiting additional data for variable sets

 I added a variable set to a catalog item.I don't think there's a limit to the number of pieces of data that can be added to this variable set.However, I would like to limit the number of pieces of data that can be registered to 10.Is it possible to ...

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bonsai by • Mega Sage
  • 1201 Views
  • 2 replies
  • 1 helpfuls

Dynamic Tanslation custom

Hello friends, I’m configuring a custom Dynamic Translation using a third-party API. The Translator Configuration has already been set up, I created the subflow, and I configured Dynamic Translation Enabled in the field attribute. When I click the bu...

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epatrikdev by • Tera Contributor
  • 1406 Views
  • 5 replies
  • 0 helpfuls