We have activated Interaction to our SN instance. However, when user send an email with attachment. Upon checking to the created interaction, there is no file in the Attachment Contextual Side Panel. Inbound action script:(function() { var gr = n...
Hello, I am hoping the community can help out as support has not been helpful and does not seem to understand the issue at all. We were recently provisioned a brand new set of ServiceNow instances. On the Prod instance it came without demo data, but ...
How can I migrate an itil user's personalized platform list view?
Does anyone know how to hide/suppress the "Stay ahead of the dashboard capabilities with Performance Analytics" widget/banner/dohicky thing that is showing up on some of the dashboards - not all of them; just some.
What is the exact correct answer to this task?
Hi, We're doing more mutual authentication and looking for recommendations to ensure production usage certificates do not make it into non-prod. Have seen some comments about clone exclusion on the sys_certificate table, but uncertain if there are Se...
As mentioned in the article below, an error is occurring with a flow action.It seems there's a bug with the display value, but the actual operation is normal.Is there a way to check the value set in a flow action?Which record in which table should I ...
Hi,I have created a new main Topic in the DEV portal called Finance & Asset. I have also created the child topics and have connected content but the Main/Head Topic is not appearing in the Employee center portal. I have been into Advanced portal conf...
Hi!
Hello Dear Team/Community,I recently completed my ServiceNow Certified System Administrator (CSA) certification, and I see it on my Now Learning profile. However, I have not received the Credly badge email, and the badge is not visible in my Credly d...
Our users are seeing tooltips on most of the elements on the page that don't go away automatically as expected.If the mouse is moved over multiple elements on the page, the tooltip is displayed but doesn't dismiss when another cell is hovered. This ...
We have a report built on the kb_knowledge table that we want to make accessible to the Service Desk group. However, the OOTB report_view ACL only allows access if the user has either the knowledge_admin or knowledge_manager role.I’d like some guidan...
Je me permets de poser une question ici pour savoir est-ce que le certificat de CSA est obligatoire pour les certifications Pro, par exemple le certification de Certified Implementation Specialist in Human Resources
Hi Everyone,I’ve been completing my ServiceNow System Administrator training and really enjoying it so far! But now that I’m nearing the end, I’m wondering — what’s next?How do I turn this training into real-world experience or a job opportunity?Are ...
When you export an update set, it is named something like"sys_remote_update_set_6aafe3af47212210d9c2f884116d430f.xml". I think the "6aafe3af47212210d9c2f884116d430f" part is sys_id, but which record is it?It doesn't seem to be an update set or custom...
