Not able to populate dynamic field value to description through HR Template

mahiakash
Tera Contributor

Hello

I have a Requirement where i need to create HR Template and HR Agent will be using this template while creating HR Task manually. In HR Template i am populating Rich description field. In this field i need to show some field values from parent table. I am using the below syntax in template.

${parent.fieldname}

I am not getting field value instead i am getting the same text. Can anyone help me am i doing something wrong?

 

 

Thanks

3 REPLIES 3

jaheerhattiwale
Mega Sage
Mega Sage

@mahiakash Can you please send the screenshot?

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

Hello,

Issue is resolved. After submitting HR task dynamic value is showing.

 

Thanks

Sohail Khilji
Kilo Patron
Kilo Patron

@mahiakash ,

 

See if the below info helps !
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0860554



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