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Platform Analytics migration question

I've migrated (in our DEV instance) the >3,000 reports and accompanying dashboards from Reports to Platform Analytics and noticed that none of the migrated reports have the "Border and Spacing" component available; if I create a new Data Visualizatio...

tmsaunders by Tera Expert
  • 378 Views
  • 1 replies
  • 0 helpfuls

ServiceNow and SharePoint Integration - the basics

I'm seeking high level information on integrating ServiceNow and SharePoint. In searching for answers on this, I either get very technical responses about setting up integration hubs, or sales presentations from third party vendors. 1. Initially, my ...

rpawliko by Giga Contributor
  • 895 Views
  • 1 replies
  • 0 helpfuls

Migration from Zing to AI Search

First off, I'm following the guided setup, and I've gone through this process on two instances already, but having been through twice now, I'm not sure I'm doing this the best way.  The main issue is that when I try to migrate my ServiceNow search fr...

Business Stakeholders license uses

We have a large amount of applications supported in the company, many of which have specific roles and permissions granted based on a users region, job position, departments etc. There are ongoing efforts to define all these roles, however many of th...

Selben by Tera Contributor
  • 1050 Views
  • 3 replies
  • 0 helpfuls

Discovery refresh

As discovery updates refreshed directly into the CMDBs can you setup alerts or flag manual approvals as this may mask a hardware failure.

kenoneill by Tera Contributor
  • 480 Views
  • 1 replies
  • 0 helpfuls

Developer handshake

What documentation do you recommend we gather from Developers when they deploy changes to our environment so we can provide ongoing support in BAU

Add custom button in My Tasks page ServiceNow portal

Hello,Implementing reimbursement management. I have 2 tables Expense Request and Line of Items both are child table of Task. Employee must be able to enter single or multiple line items under single request number.When a request is created, for Manag...

ShivangiC by Tera Contributor
  • 614 Views
  • 4 replies
  • 0 helpfuls

Normalizing Company name on user table

How can we normalize the company name in the user table? Our identity management software feeding SN also feeds other applications which use variations on company name to categorize users. This means we have users with "ABC" and "ABC-Student" as a co...

MBMRED by Tera Contributor
  • 712 Views
  • 2 replies
  • 0 helpfuls