Now learning -Module Tâches Now Learning Task module

Yannbass
Tera Contributor

‎02-12-2025 01:54 PM

English

I am going through through  journey of becoming an admin and I have encountered a problem in the task lesson. Here are the instructions of the practice below and I do not understand instruction 5 and 6.

French
1- Accédez  à Tout > Libre-service > Visual Task Boards [All > Self-Service > Visual Task Boards].
2- Sélectionnez Créer un nouveau Visual Task Board [Create New Visual Task Board].

3- Sélectionnez Tableau de forme libre [Freeform Board].

4- Modifiez les éléments suivants sur le VTB :

Renommez le tableau comme suit : Mes demandes [My Requests] (pour renommer le VTB ou les voies, double-cliquez sur les titres existants)

-Renommez « À faire » en Problème [Problem]

-Renommez « En cours » en Incident [Incident]

-Renommez « Terminé » en Changement [Change]  (CONSEIL : les changements apportés aux VTB sont automatiquement enregistrés à mesure qu'ils sont effectués.)

5- Accédez à Favoris > Problème (le numéro et l'icône peuvent varier) [Favorites > Problem].

  • REMARQUE : l'enregistrement du problème a été ajouté aux favoris lors de la tâche précédente.

6- Sélectionnez le menu contextuel du formulaire > Ajouter au Visual Task Board [Form Context Menu > Add to Visual Task Board].


How would I access the "probleme" from favourite (question 5)? and I cannot get a from context-menu from the VTB board where I am. can someone help me with that please?  Have attached the picture below. 

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-13-2025 06:15 AM

Hi @Yannbass 


5- Go to Favorites > Problem (number and icon may vary) [Favorites > Problem].

NOTE: The issue record was added to favorites in the previous task.
6- Select the form context menu > Add to Visual Task Board [Form Context Menu > Add to Visual Task Board].

 

 

No: 5 : 

AGLearnNGrow_0-1739456077728.png

 

No 6:

AGLearnNGrow_1-1739456120911.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Yannbass
Tera Contributor

‎02-17-2025 01:28 AM

Thank you

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Yannbass

‎02-17-2025 06:54 AM

Hi @Yannbass 

If all good, please close the thread by accepting the answer.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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