On the workspace on the Details tab for and Incident the Description field overlaps fields below

Martin Lazenby
Tera Contributor

‎11-15-2023 03:09 PM

On the workspace on the Details tab for and Incident the Description field overlaps fields below intermittently:

MartinLazenby_0-1700089781740.png

 

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6 REPLIES 6

Sandeep Rajput
Tera Patron
Tera Patron

‎11-16-2023 08:14 PM

@Martin Lazenby This looks like a configurable workspace, did you make any customisations on this workspace? If not, try repairing your workspace plugin or raise a now support ticket if this issue persists.

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Martin Lazenby
Tera Contributor
In response to Sandeep Rajput

‎11-20-2023 07:15 PM

Thanks Sandeep. No changes made to the workspace. I'll see if I can repair the plugin.

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Martin Lazenby
Tera Contributor
In response to Sandeep Rajput

‎11-30-2023 12:50 PM

Updating the Service Operations Workspace ITSM Applications application in our Vancouver ServiceNow version did not fix this issue. I assume this is a bug which is being worked on by ServiceNow...

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jlaue
Kilo Sage
In response to Martin Lazenby

‎12-12-2023 01:57 PM

Hi @Martin Lazenby   I am experiencing the same issue since upgrading to Vancouver from Utah this week.  Did you find any resolution for this?

Thanks!!

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