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Create change when updating user permissions

Hello, My team leadership is suggesting that we start creating standard changes when updating any user permissions on the production instance including role and group changes to the user. Right now, any permissions are managed through catalog request...

ssalamone81 by Tera Contributor
  • 677 Views
  • 2 replies
  • 0 helpfuls

Resolved! auto close the request and send notification

I have a requirement, where when catalog request is submitted by selecting request type option A  then request immediately auto close after submission of the request and send a notification and if catalog request is submitted with Option B then assig...

Exchange Rates and FX_curreny Table

Hi All:We use the fx_curreny table to convert the local currencies to EUR then to USD. However, we have found that the fx_curreny nightly feed only brings in some currencies into the system. For example, Argentina has an exchange rate of .000028 to 1...

RiseUp e-mail conformation

Hello everyone, I haven´t received an account confirmation for RiseUp to be able to confirm my account and to enable myself to post as well as part of my learning path.Do you guys know where I can ask to resend the email? Thank you Freitas

EclezioM by Tera Contributor
  • 436 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add new header Menu item in employee center

I need to add a new menu item to a header in the employee center. Even though I created a new menu item under 'More' it was not displaying on the employee center. Anyone let me know if anything I need to do so far so I can able to get the menu item o...

Aditya02 by Tera Guru
  • 1965 Views
  • 6 replies
  • 3 helpfuls

Deployment Records

How can you use customized items to interact with DPR (Digital Product Release)?

NomaD2024 by Tera Contributor
  • 483 Views
  • 1 replies
  • 0 helpfuls

UI Action deployment

I am trying to deploy a UI Action on the upper environment.But one of the field "Format for Configurable Workspace" which is a true/false field is not getting deployed.This field is True in Dev environment, I want this field to be true on the upper e...

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scsn by Tera Contributor
  • 395 Views
  • 1 replies
  • 0 helpfuls

Q&A Analytics not Working in PDI

Hello everyone!  I'm working through the "Get Started with Reports" module and have hit a wall.  When I attempt to use Analytics Q&A for a report I'm getting the following error: Oops! Something went wrong on our endSometimes this happens. Please try...

JasonRkr by Tera Contributor
  • 498 Views
  • 1 replies
  • 1 helpfuls

Configuration of a custom filter

 Is it right ? Explain how to configure a custom filter for a list view in ServiceNow, including the main steps and a practical example.To configure a custom filter in a list view, navigate to the desired list view, such as the "Incident" module. At ...

Sofvrg by Tera Contributor
  • 1568 Views
  • 2 replies
  • 0 helpfuls

Access control List

What is the purpose of an ACL (Access Control List) in ServiceNow? (choose one answer)a) Define business rulesb) Control who can access records or fieldsc) Monitor platform performanced) Control administrator permissionsExplanation:The correct answer...

Sofvrg by Tera Contributor
  • 565 Views
  • 2 replies
  • 0 helpfuls