Open another request form in Portal

Lucky1
Tera Guru

Hello everyone,

 

Good morning.

On the service portal, If I navigate to Hardware category, and click on a request tile, it should redirect me to some other form of different category. 

Can you tell me how can I do this please?

 

Lucky1_0-1737437274148.png

 

 

 

Regards,

Lucky

7 REPLIES 7

Runjay Patel
Giga Sage

HI @Lucky1 ,

 

You want to redirect or it is redirecting you?

Hello Runjay,

 

I want to redirect it to

 

 

Regards,

Lucky

Ankur Bawiskar
Tera Patron
Tera Patron

@Lucky1 

Ideally when you select the category it will show the catalog items under that category

why would you want to open some other category?

what's your business requirement here?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello Ankur,

 

Yes, I understood.

But there are time where our Team lead won't understand the question we raise and asks us to do the things.

Hence please provide me the solution.

 

 

Regards,

Lucky