I have successfully implemented a solution where I use scripts to automate the process of creating events, alerts, and incidents in ServiceNow. Additionally, I have integrated the system with Postman to send POST requests to the Event table, which works as intended.
However, I would now like to achieve the same functionality using Event Rules and Alert Rules instead of scripts. My goal is to:
I am seeking guidance on:
If anyone has successfully implemented a similar setup, I’d appreciate insights into the configuration steps, challenges, and tips to ensure a smooth implementation.
