Reference field Record preview problem - slow in SOW
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5 hours ago
Repost from Inc Mngt forum -- didn't get any response there.
I have noticed that the record preview for the "caller" reference field in my instance is not loading right away or sometimes not at all, in SOW. I thought that it might be a client script or UI policy on my sys_user table, which is causing the problem -- but I took everything back to baseline in a subprod instance and can still replicate this problem. Has anyone else encountered this issue before or have t/s suggestions?
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43m ago
Hello @jMarshal,
I'm happy to help out. Are you noticing the same issue in native form view or is it SOW only?
Jennifer Metz
Sr. ServiceNow Developer | Infosys
Sr. ServiceNow Developer | Infosys
