Regarding job schedules where the "upgrade_safe" field is set to False:

bonsai
Mega Sage

I understand that job schedules with the "upgrade_safe" field set to False will not run during the upgrade.

<Reference>
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1080479

Would it still not work if I used the function to manually run the job schedule?

 

 

We would like users to manually perform actions during the upgrade process as needed.

This is a better method than manually updating records, but are there any other options?

NOW Support did not recommend setting the "upgrade_safe" field to True.

7 REPLIES 7

Hi @bonsai 

You can run it via background script/ Fix script  as well. 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

@bonsai 

but why?

Why not click Execute Now manually if you want it to run post upgrade?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

There are processes that I don't want to stop during the upgrade, so I need to find a way to handle this.

However, since "upgrade_safe=False" is recommended, I'm looking for a way to manually execute it as needed.