Database view showing (empty) on fields with data while returning other fields from same record

smacleod
Tera Guru

3 hours ago

I have a database view set up to link the SLAs to the RITMs to the Tasks so we can review information on that basis.

I have a database view that is working for our visualizations, however upon reviewing the list it is only returning (empty) for the catalog task numbers while returning other valid information for those tasks (assignment groups, assigned to, etc.). What can I do to make sure all the catalog task information shows up reliably.

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GlideFather
Tera Patron

2 hours ago

Hi @smacleod,

 

it's just a hit or miss, but do all of these RITMs have associated any SCTASKs? I mean is there a value to display, can you confirm?

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