Save button missing from CSM Configurable Workspace create a case form
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06-12-2025 12:50 PM
How can i get the Save button to appear?
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06-12-2025 05:01 PM
Hi @NicoleJ01242694,
Does that user have sufficient roles to update Case [sn_customerservice_case] records? If the user only has read privileges, the Save button disappears
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Thanks.
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06-13-2025 06:51 AM
I have the following customer service roles assigned along with the admin role. The button appears on some case types but not others.