Schedule job Data Collection missing data recovery

Michael Galang
Tera Contributor

Hi ServiceNow Experts, 

We have scheduled jobs where the class is Scheduled Data Collection that did not collect any data from 10/31/2025 to 1/6/2026 because the user account registered as "Run As" was deactivated.
MichaelGalang_0-1768239166717.png

As a result, we have missing data for this time period. I would like to know how we can retrieve the missing data. The job logs do not contain any relevant information. 

MichaelGalang_1-1768239612240.png


I would appreciate any feedback regarding this matter. 

Thank you. 

 

 

0 REPLIES 0