Service Interruption: This instance is unavailable. If service does not restore promptly,

Reddy Jana
Tera Contributor

Service Interruption: This instance is unavailable.

If service does not restore promptly, please file an incident in the ServiceNow online Support Portal or contact Customer Support via phone.

 

https://dev207379.service-now.com/login.do this is my PDI, i'm getting this error from past 20 days, still it's not restored, Please help me on this.

 

while login I'm getting following errors :

 

Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.

Start Building

Instance is offline

The instance is offline. Please check again in a few minutes.
2 REPLIES 2

Bert_c1
Kilo Patron

Click the down arrow on the developer site, release your instance and request a new one.

 

Screenshot 2024-05-09 144948.png

 

PDIs have no support.

AndersBGS
Tera Patron
Tera Patron

Hi @Reddy Jana 

 

As you might know, there is no support available from ServiceNow in relation to PDIs, as this is a free service. According to this, you're limited to two options:

 

  1. Wait, it should come online after some time.
  2. When you get tired of waiting, release the instance and request a fresh installation. Please note, by doing this, all development that you haven't backup will be lost and you need to start over. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/