Add Attachment Icon Not Responding - Service Portal
In the Service Portal, I'm trying to add an attachment to my case. But when I click on the Paper Clip icon, nothing happens. I have the admin role.
Forum Posts
Resolved! Help With Workflow and Multiple Data Input Service Catalog Item
I'm trying to move an existing claim workflow into ServiceNow. In our old system a user starts the request and the entire form is visible. Steps to be completed later in the workflow are not writable but can be seen. Once the writable fields a...
Resolved! Show specific Choices based on another field choice
I created a custom table called 'Report Name'. Then create a catalog item. One of the field is a List Collector.In the catalog item, I have a requirement that when user select an Application (Select box) sample Fiori, in the Report Name (List Collect...
Resolved! Add template with the help of variable does not work in Create Catalog Task
Hi allIn the Flow Designer you can select a template in 'create catalog Task' with which variables are finally displayed in the SCTASK. I would like to deliver the desired template in a variable in the subflow via the flow inputs so that I can use di...
Field decoration
Hello, Does anyone know how to add a field decoration as seen below? regards, Misgana
Agent Workspace Highlighted Values
Hello, I want to highlight the Priority field in Agent Workspace list view. I have configured Highlighted Values, but it is not highlighting the Priority field for some reason.
How to Dynamically Show/Hide and Make a Field Mandatory Based on Another Field in ServiceNow
I'm currently customizing the Generic Request form in ServiceNow, and I need assistance with dynamically showing/hiding and making a field mandatory based on another field's value. In the Generic Request form, users select a Configuration Item from a...
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This is a question to get credit for my post a question badge. Thank you ServiceNow for the amazing opportunity to explore the site and get ready to rock this!
Dashboard Questions
Hi! I just created an account on this site, and this is my first post. Please let me know if there is a more appropriate place to post this question. I have just started working on my first dashboard, and it looks like there is a dizzying array of ...
Servicenow dashboard is not showing as a display when I Impersonate other user
When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?
How to insert record producer in service portal
I have created a service portal page for courses.-Created portal header called Course-When i click on the course, it is redirecting to course page.- When i click on add new course , a record need to be added in the page(created record producer for th...
Resolved! Lookup select box choices not visible to end users
I have a variable which is Lookup Select Box, but in the Service Portal the choices are not displaying to end users.question=18df04358733b9101e3610283cbb359c ---> sys ID of the question End users view in Service Portal
how to get a variable in multiple languages in email notifications
Hi everyone, we are currently working on implementing email notifications, and we have a requirement to make them bilingual in both English and French. The challenge I'm encountering involves the requested item table. When a user submits a request fo...
Resolved! I want to modify Type section in new interaction in service operations workspace
I want to modify Type section in new interaction in service operations workspace as i want to add open of "Walk Up" along with other options which are there such as chat , phone etc PLEASE CHECK SCREEN SHOT
Resolved! Group of Alerts
Hi, Its a questions regarding ITOM Health (Event Management)How do alerts get grouped together to form a Group of Alerts? for testing can I create a Group of Alerts? thank you
