need help in configuring PA indicators like incidents closed , new incidents , requests closed etc for particular assignment group I can see Out of box automated Indicators and there is breakdown field in it but it does not work Can i create indicato...
I have a variable on a Task, that the customers will be changing the value after that task is created and they want it to send out a notification every time this value is changed. I can get it to send the notification, but it is sending when anything...
Is it being replaced with CartJS. A scoped API.
Hello All, I have installed ServiceNow PDI for the first time and created a account as an admin. But i'm unable to view/edit cmdb_ci_tables due to security constraints. anybody can help me to get the full admin access for PDI instance? or any guidanc...
I wrote a code that uses a repair script to check and log the value of each record.The output destination is the "syslog" table.However, I believe that if the log becomes large enough, it will not be possible to write to the records.So instead of rec...
Running into a situation on both a Demo instance and a PDI where installing any of the Service Operations Workspace add-ons/plugins (such as the ITOM Applications) results in the above error. Service Operations Workspace is already installed but can...
Hello all, I am shifting the organization and I want to change the E-mail address of now-Learning service-now to my personal email address so that once I join the new organization and get official email id, then I will update with the same. So, can s...
It has been proposed by a vendor that our normal changes include in the schedule any potential roll back time when creating the schedule for the normal change. I have not been able to find best practices to decide on this. Are there any thoughts on s...
Is there a way to allow users to view reports and dashboards in detail (means no limitation) without providing them ITIL role?
Community Members, I try to get clarity about the folowing. We have a feeding system sending data to the identify_reconcile API. Payloads are visible in localhost logs. But from the information available it is not clear to me what is listed in Node l...
Hello, Is it possible to hide the title, on a widget in Employee Center? Thanks,
I edited the style of the field and gave it color.However, I want the color to be gray if it is read-only as a requirement.Styles now take precedence even if read-only.Is there a way to reject a style if it is read-only?
We have two LDAP imports from different AD environments, and I have discovered that there are overlapping user IDs between these two. This is causing accounts to completely disappear. Since we cannot manage both of these AD environments the same way,...
The purpose is to retain the contents of a custom interactive filter after clicking refresh dashboard.The OOTB interactive filter retains information even after refreshing, so I would like to keep it in the same state. Is there a way? ↓Currently, the...
I created "Dynamic Content" with a red frame on the OOTB dashboard. This sets conditions for the filter that is displayed when you click the button.The interactive filter in the blue frame is from OOTB. When executing "Refresh" from the context men...
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