Service-now instance again switching back to new UI version

Lucky1
Tera Guru

‎04-18-2024 02:33 AM

Hi all,

 

As all of you know, service-now UI has changed since last upgrade or just before that.

I have habituated to older UI view and hence I go to system properties, and find out the property

glide.ui.polaris.experience

and make the value to false.

 

Then your instance will switch to older version UI view.

 

But my problem here is, when I have made it false in my previous organization and worked in the older UI view.

Now, I have switched the organization and now I have got the project instance and again I made the property to false.

---> But whenever I close the VDI and login again, it is again switching back to the new UI view.<----

 

So, how can I stay in the older UI view as I have changed the property value to false.

 

 

Regards,

Lucky

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-18-2024 02:45 AM

Hi @Lucky1 

 

Greetings!!

This should not happen actually, once the property set it must be stay like this. Please check with your instance admin, is any refresh happen or any job which reset all properties or this property only.

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