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Forum Posts

Automating Hardware Provisioning for New Users

Hello, I received a question to see if we can automate hardware provisioning based off of Job Title, which we currently have as a reference field in the User profile. Essentially the goal is that when a user record is created in ServiceNow, a workflo...

Activity stream on knowledge article

Is it possible to use the activity stream to capture items within an individual knowledge article? In my company's configuration, I can see the Activity tab on the knowledge article (platform view) but it doesn't seem to be functioning (see screensho...

ATF tests

Hi everyone, I am doing ATF tests for first time, I am having issue validating choice list of a field on an incident form. Can anyone help me solve this issue??

Siris by Tera Contributor
  • 783 Views
  • 7 replies
  • 2 helpfuls

CSA related

Hello, A colleague took the csa exam prior to entering the skillsbridge program. He passed the exam but it is not being recognized and well he has to retake. One would say well the voucher is free so he should just retake and well that voucher could ...

DebraE by Tera Contributor
  • 539 Views
  • 2 replies
  • 0 helpfuls

New to it ALL

So, I don't have any experience with the platform. Do any of you have advice or resources on how to really get good at this? I'm trying to make it all make sense together, instead of seeing it as separate lessons that aren't related. I don't know if ...

CovelD by Tera Contributor
  • 740 Views
  • 5 replies
  • 0 helpfuls

Resolved! Need to push array values to List Collector

Hello all, I have a reference variable in a catalog item and a list collector variable.Reference field type variable: (u_field1)List collector type variable: (u_field2) Based on reference field selection, its corresponding values has to be populated ...

Pallavi65 by Tera Contributor
  • 1742 Views
  • 9 replies
  • 1 helpfuls