Hi
Posting my first System Administrator post.
Forum Posts
Resolved! Group Members Review
Hi, Due to access policies within my org, we need to have a process which ensures that application access is reviewed at least quarterly. Currently we have a scheduled job which sends an email to all itil group managers with a dynamic report to show ...
Service Status Subscribe Widget
Hello,We are looking at configuring the 'Business Service Status' widget to track Outages, Planned Maintenance etc. Within this, when you open a Business Service, it gives you the option to Subscribe to updates using the Service Status Subscription ...
UIB Link to destination event
Hi all,I’m working on a dropdown component within a workspace, aiming to open a new record form when a specific item is selected. The dropdown has a static list of items, and I’ve added an onSelect event that links to a record destination. However, t...
Resolved! The default sort order for records
If you don't set a sort order for a flow's "Find Record" action, which field will it be sorted by?I think it's the creation date and time, but is this mentioned in the product documentation?I haven't been able to find it.
Resolved! About publishing and versions of flows
I created a subflow in the Flow Designer.After publishing it once, when the flow was run while being edited, it ran with the published information.The flow being edited is in "draft" status.However, even if a user with admin privileges performs the s...
When exporting dashboard to pdf email recipient is empty
HelloWhen exporting a dashboard to pdf there is an option to send by email (see images below) but when i click on export the email that is generated is without recipient, this is on a pdi instance.
CSA exam - voucher expired
I'm very new to ServiceNow. I have completed System Administrator course and I got a voucher last year but it got expired now and I want to take the test now. I'm unable to book the date for exam on Webassessor as it is saying that I need a voucher. ...
Resolved! Certified Administrator Exam - Reference Material for Study
The purpose of this post is to request reliable, concrete information regarding the Certified Administrator Exam. My unverified understanding is that there are no questions on the exam with answers not included in the ebook via inkling that is provi...
Resolved! How to view the records in a table
Is there a way to display a list of the records stored in any of these tables? The image below shows a list of tables. Is there a way to display the records in any one of these tables, without having to find where the table is used in a module?
Resolved! Add Role to Group - Capstone SN Administrator Fundamentals
In the Capstone portion of SN Administrator Fundamentals, I cannot figure out how to add a role to a child group. The requirement is to make the role for this group itil. The role shown nows appeared when I created the group Can you tell me how to...
How to perform Mutual authentication for Scripted REST APIs
While we are implementing a scripted REST API, can we implment authentication as Mutual Authentication?
Resolved! How configure bounce email threshold.
The default threshold to block a bounced email is 10 (see Email bounce management ), but I could not found how this default could be changed. Can you please help?Thanks.
Enable local users to change their own password
Hello, I have 17 users that were created as local users. Is there any way I can enable a setting to allow them to change their own ServiceNow instance password?
