Service Portal logout page setting

ChinchillaMoMo
Mega Guru

Hi community,

 

Anyone knows how I can configure Service Portal Logout page? Right now when user log out, they are taken to csm_index page, which I want to change it to the login page instead.

 

Many thanks!

1 ACCEPTED SOLUTION

Hi @ChinchillaMoMo I updated as below in my PDI. I logged out from portal, it took me to the login page

HarishKM_0-1710226631141.pngHarishKM_1-1710226643700.png

 

Regards
Harish

View solution in original post

8 REPLIES 8

Harish KM
Kilo Patron
Kilo Patron

Hi @ChinchillaMoMo take a look at installation exit module under system defination, you need to modify logout redirect URL

HarishKM_0-1710125228935.png

 

Regards
Harish

Hi @Harish KM , I tried activate this setting, log out the re-login, instead of going to the home page, it went to below page, any idea why?

Screenshot 2024-03-12 at 14.15.27.png

 

Thanks!

Hi @ChinchillaMoMo you need to specify your redirection URL by replacing the below.

HarishKM_0-1710224891910.png

If your company is using SSO then redirection must be set up like mentioned in below thread

https://www.servicenow.com/community/developer-forum/multissologout-how-to-redirect-to-custom-logout...

 

Regards
Harish

This is my PDI only and therefore not using SSO.

Have tried to change the URL but that "The page you are looking for could not be found" page still shows.