Resolved! System Administrator course
Hi AllI hope you are well Could you please let me know there are any resources I can access to study System Administrator by myself? ThanksHave a good day
Forum Posts
Resolved! Renaming and personalization controls for embedded lists
I want control over renaming embedded lists and personalizing list columns.I don't want users to see the gear icon.Even if you change the label on the list control screen, there is no change on the form screen.How do I rename an embedded list?
Modified Admin Role: Means to Bulk update Modules with Admin Role
Greetings, I am thinking someone out there must have come across the same challenge I am currently dealing with and hoping there may be a solution out there other than manually updating 600+ modules. Scenario: Our Admin account has embedded roles whi...
Discovery options with Cisco ACI
Hello, We have a Cisco ACI deployment where SNMP is not enabled. Following the guide for a new MID server for a quick start discovery, I cannot get past the router (ACI) in order to complete a discovery. Is SNMP required to be enabled in ACI or is th...
Instructor Led vs. On-Demand Courses (ServiceNow Administration Fundamentals/CSA)
Hello, I am working through course content and have found several of the paid courses offer instructor led training. The cost difference between instructor led and on-demand training for the ServiceNow Administration Fundamentals/CSA course is substa...
SPM Roles
Hi Everyone,I have a requirement to give a group "Group A" SPM roles. Please advise what all roles need to be given to that group.it_portfolio_manager, it_project_managerTIA
Multiple Blackout Schedules for CHG Approvals
I have two blackout schedules, one for AUS region and one for Non-AUS regions with different exception approval group in each to isolate AUS Change requests due to time zone issues. I am excluding the CIs from australia in other one but CI based con...
Services and Offerings
Hello,My university has begun our implementation project for SN. I am working on creating a list of Services and Service Offerings; but am not sure how granular to get. Does anyone know of any discussions or training videos that discuss best practice...
Display values on a reference field
I created a field on my RITM called Head Department. I would like for my end user to be able to reference the cmn_department table and see all department, however when they select one of them, it should display the actual Head of department no the de...
Unable to select the SN information on Chrome
Hello Team, We are unable to copy information from ServiceNow work items. (Short Description, Description, Internal Summary, Internal Notes, Work notes sections).I tried: Clearing Browsing History, Cache, Cookies from Chrome Reboot Reinstall Chrome R...
Resolved! New to ServiceNow
Is the on-line training the only way to study for certifications, or are there boot camps from external companies as well? I'm new and just want to see all my options.
Resolved! Unable to log into my Dev Instance
Does anyone know how to reset a developer instance password, without the previous password or admin password. ErrorUser name or password invalid. To reset your admin password click here. Please note this is different than the credentials
Certificate based authentication on Developer instance ( Xanadu )
I followed step through how to setup certificated based authentication from the document. but it mentioned "Check that your instance is using an ADCv2 load balancer" but it looks like my developer instance is not on ADCv2. running curl command shows...
Clone / Upgrade / Update sets
I need some help in understanding what has happened here but let me first give you the scenario. On the 13th of March, we cloned production to a sub-production target. Before this clone action, I removed all remote update sets with a state of “Previe...
Resolved! Can I enable adding multiple managers to the manager field on the Assignment Group record?
Question: Is there a way to enable me to add multiple users in the manager field on the Assignment Group record? Context: Some of the assignment groups have multiple managers, and currently, only one can see dynamic reports related to "teams that I m...
