Service Portal Pages are blank
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12-18-2022 11:13 AM
For the past few days, my sp_config, sp, esc pages and custom portal page have been blank in my instance. All pages return a blank white screen. Is anyone experiencing such or is it just me?
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01-02-2024 08:28 AM
Yes - I have as well
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02-11-2025 01:17 PM
In Vancouver Patch10 Hotfix3 some users are experiencing issues and get blank pages, many others the majority of the users are not. The setting glide.ui.escape_all_script" System Property had been set to 'true'
And didn't change that But did check the box ignore cache and not changes for users.
Is affecting only certain users and certain browsers.
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07-31-2025 05:06 PM - edited 07-31-2025 05:08 PM
We have a similar issue. Random people cannot access our ESC portal. They get past SSO and you can see the portal URL in the browser, but all they get is a white page. This started about 8 days ago.
These same users are able to reach the regular platform.
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Tuesday
When the last upgrade was done any issues?
dist-upgrade and database.log show anything if it was self-hosted like us?
