ServiceNow admin

JulietaDamião · ‎05-06-2026

Hi, my

Microsoft Teams Graph Spoke in my instance, does not install.

what do I need to do?

GlideFather · ‎05-06-2026

are you trying to install it in a PDI? If so, it's not possible:

If it is customer's environment, please share what is the issue or error message - install button not available, or is available but ends with errors... share some context please

✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

Dr Atul G- LNG · ‎05-06-2026

Hi @JulietaDamião

These are paid plugins and we cannot access them in the PDI. You can test this only in your own company instance or in the customer instance.

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Dr. Atul G. - Learn N Grow Together
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Tanushree Maiti · ‎05-06-2026

Hi @JulietaDamião

Installation of Microsoft Teams Graph Spoke not available or supported on ServiceNow Personal Developer Instances (PDIs).

As a paid, licensed application via the ServiceNow Store, it requires customer enterprise instances. Attempting to install it in a PDI typically leads to installation failures or dependency errors

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti