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JulietaDamião
Mega Contributor

18 hours ago

Hi, my 

Microsoft Teams Graph Spoke in my instance, does not install.

 

what  do I  need to do?

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GlideFather
Tera Patron

15 hours ago

Olá @JulietaDamião,

 

are you trying to install it in a PDI? If so, it's not possible:

Screenshot 2026-05-06 at 14.37.23.png

 

If it is customer's environment, please share what is the issue or error message - install button not available, or is available but ends with errors... share some context please

_____
Answers generated by GlideFather. Check for accuracy.

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Dr Atul G- LNG
Tera Patron

15 hours ago

Hi @JulietaDamião 

These are paid plugins and we cannot access them in the PDI. You can test this only in your own company instance or in the customer instance.

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Tanushree Maiti
Kilo Patron

15 hours ago

Hi @JulietaDamião 

 

Installation of Microsoft Teams Graph Spoke not available or supported on ServiceNow Personal Developer Instances (PDIs).

As a paid, licensed application via the ServiceNow Store, it requires customer enterprise instances. Attempting to install it in a PDI typically leads to installation failures or dependency errors

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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