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JulietaDamião
Tera Contributor

‎05-06-2026 04:02 AM

Hi, my 

Microsoft Teams Graph Spoke in my instance, does not install.

 

what  do I  need to do?

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3 REPLIES 3

glideFather
Tera Patron

‎05-06-2026 06:38 AM

Olá @JulietaDamião,

 

are you trying to install it in a PDI? If so, it's not possible:

Screenshot 2026-05-06 at 14.37.23.png

 

If it is customer's environment, please share what is the issue or error message - install button not available, or is available but ends with errors... share some context please


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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Dr Atul G- LNG
Tera Patron

‎05-06-2026 06:45 AM

Hi @JulietaDamião 

These are paid plugins and we cannot access them in the PDI. You can test this only in your own company instance or in the customer instance.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Tanushree Maiti
Tera Patron

‎05-06-2026 07:05 AM

Hi @JulietaDamião 

 

Installation of Microsoft Teams Graph Spoke not available or supported on ServiceNow Personal Developer Instances (PDIs).

As a paid, licensed application via the ServiceNow Store, it requires customer enterprise instances. Attempting to install it in a PDI typically leads to installation failures or dependency errors

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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