ServiceNow Administration Fundamentals - Lab error.

[luisfdord]

Hey everyone! Hoping someone has faced my issue and could provide me some guidance, I'm currently completing the ServiceNow Administration Fundamentals class, but when it comes to get the labs done, it just instructs me to open my instance and follow instructions there, however there's nothing to be followed nor guide of what needs to be done, any recommendations on how to get the instructions material to get them done and be able to properly move forward? Thanks.

[Dr Atul G- LNG]

Hi @luisfdord 

https://www.servicenow.com/community/training-and-certifications/how-do-i-complete-lab-1-1-for-servi...

https://www.servicenow.com/community/training-and-certifications/how-to-download-lab-resources-for-s...

[Tanushree Maiti]

Hi @luisfdord ,

If you have open ServiceNow Administration Fundamentals  , you can see request for instance option.

In left pane , all course and lab task details . Completing modules in order (e.g., watching videos, completing labs) is required to unlock subsequent content.

Note: ServiceNow Administration Fundamentals courses, both on-demand and instructor-led, are structured to unlock modules sequentially to ensure a progressive learning experience. 

Note: Lab instances are generally limited to 2 running instances per student, and they expire after 14 days.

[luisfdord]

Hi, this is great info and yes it has worked well for me in the previous modules but in this one it doesn't do it like that, example; Lab 1.2.1 Grant and Verify Access to Applications, it has a short video that tell me what the lab is about and it also shows a speed up version of the lab being done, right after that it tell me "Once you are ready, open your instance and follow the steps in your own to practice"

I guess my question is if the expectation is to just open my instance and grab any random case on my own and try to replicate what was shown in the video? I could do that but guess I don't feel completely confident doing it without a guide that tell me I did it right or not because the video is a very very short version of what the task should look like, plus the next session unlocks as soon as the video is done, not like the others where you actually have to   get It done to move forward. 

[GiftU]

it works now