ServiceNow Administration Fundamentals

santosh_bogewar
Kilo Contributor

Hi all,I just completed ServiceNow Administration Fundamentals (On Demand) and I'm planning to take the Certified System Administrator (CSA) 

3 REPLIES 3

Dr Atul - LNG
Tera Patron

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

  • Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

  • Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

  • Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

  •  

  • Watch my experience video – I’ve shared my own preparation journey and tips here:
    https://youtu.be/60KXCXXHW7M

 

Good luck on your CSA journey!

 

 

Created this video on basis of my personal experience in both exams. Please follow ServiceNow training and policies for better understanding. These videos are only for knowledge purposes & basic on my experience & Knowledge. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant ...

glideFather
Tera Patron

ahoy @santosh_bogewar,

 

congrats on the SNAF completion and best of luck to the CSA!

 

I guess there will be some people recommending you to prepare from cert dumps and some flip cards, I would discourage you from that as it's full of mistakes. However there's official resources to learn: [GF#9] ServiceNow exams preparations with MeasureUp (CSA, CAD, CIS DF, ITSM, CSM, RC, SPM): Two kinds - one for study and another (cheaper) to assess your preparedness.

 

Another learning resources are these:

        ServiceNow University 

        

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      ServiceNow Career Journeys & ServiceNow Career Paths 

      

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  • Pick a ServiceNow Career Path that matches your interests.
  • We’ll help you start at the right level based on your skills.
  • A ServiceNow Credential gives you industry recognition.
  • It proves your investment and boosts your professional value.

 

        Learning Plans at the Developer Portal 

        

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  • Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
  • You can try almost everything for free (except a few advanced features like AI).
  • Explore guides, tutorials, blogs, and documentation to learn more.
  • Short and self-paced modules.
  • Best practices, references, 

 

Tanushree Maiti
Tera Patron

Hi @santosh_bogewar 

 

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554