ServiceNow Business Analyst

RakshitM
Tera Contributor

‎08-28-2025 05:41 AM

What is the best journey to pursure or gain knowledhe across ServiceNow Business Analyst role?

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7 REPLIES 7

GlideFather
Tera Patron

‎08-28-2025 06:04 AM

Hi @RakshitM,

 

check and enrol to this: Business Process Analyst Career Journey

 

There are three levels:

  • Associate,
  • Practitioner,
  • Professional.

Also this: Business Process Analyst Career Journey Fact Sheet

and this: What is a business analyst?

 

 

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GlideFather
Tera Patron
In response to GlideFather

‎09-01-2025 06:33 AM

Oi @RakshitM,

have you had chance to review my response? Was it helpful or what would it take to accept solution?

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-28-2025 06:11 AM

I am a BPC and have also worked as a Business Analyst, so I’d be happy to guide you. You can follow the journey outlined below, and if you still need further guidance, let me know.

 

https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=9c60d3c...

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Dr. Atul G. - Learn N Grow Together
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Nikhil Bajaj9
Tera Sage
Tera Sage

‎08-28-2025 06:15 AM

Hi @RakshitM ,

 

Create PDI, create account on servicenow university. Complete welcome to servicenow course + Welcome to servicenow Micro certification. Complete CSA Journey and then move to BA/BPC Journey. If you have any other question, feel free to ping us again.

 

I fmy answer helped you, please mark it- solution accepted.

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025