ServiceNow Integration Failure with External Applications,Platforms

[SambitRath]

Dear All,

We recently observed  Multiple integrations being failed connecting to the external environments, Applications and Platforms. Also we have observed recently multiple security patches deployed in our ServiceNow environments last month. Not sure if those are one of the reasons. 

Any input shared will be highly appreciated.

[Tanushree Maiti]

Hi @SambitRath 

Which error it is throwing.

Share the error code with Error message ,so that we can help you.

[SambitRath]

 

Hey Tanu,

Updated the error screenshot for reference.

You can share your thoughts here.

[Tanushree Maiti]

Hi @SambitRath 

Where is the error screen shot. Please update it here(in this post)

[Sachin_Nasa]

Hi @SambitRath ,

Based on the log snippets, this appears to be related to an outbound connection from ServiceNow to an external endpoint, as the errors reference SSL/TLS communication classes such as SSLSocketImpl, TransportContext, and TrustManager. This could indicate certificate, TLS, network, proxy, or endpoint-related issues. Additional details from the complete error stack trace would help identify the exact cause.
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