Tips for Getting Started with Incident Management in ServiceNow?

[kevinwatson]

Hi everyone,

I’m new to ServiceNow and looking for some tips on setting up and managing incidents. What are the most useful features or steps I should focus on to make the process smooth and efficient?

Any advice or best practices would be great. Thanks!

[Dr Atul - LNG]

Hi @kevinwatson 

To start and implement Incident management, you can use the Now Create, process deck.

Assets - Now Create

https://youtu.be/NPy4klKQStw