Tips for Getting Started with Incident Management in ServiceNow?

kevinwatson · ‎01-19-2025

Hi everyone,

I’m new to ServiceNow and looking for some tips on setting up and managing incidents. What are the most useful features or steps I should focus on to make the process smooth and efficient?

Any advice or best practices would be great. Thanks!

Dr Atul G- LNG · ‎01-20-2025

Hi @kevinwatson

To start and implement Incident management, you can use the Now Create, process deck.

Assets - Now Create

https://youtu.be/NPy4klKQStw

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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