to show monthly and weekly view in dashboard
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05-18-2023 08:47 PM
HI Guys
we have requirement to create dash board for senior management which shows incidents logged last week , inc resolved last week , changes logged last week etc however is there a way we can create such a dashboard where in user can easily toggle to see weekly stats and to see monthly stats as well? rather than creating 2 different dashboards , one for weekly and one for monthly?
thanks
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05-18-2023 09:01 PM
HI @karan15 ,
I trust you are doing great.
- Create a single dashboard with the desired widgets and visualizations to display incidents logged, incidents resolved, changes logged, and other relevant metrics.
- Add a toggle button or dropdown menu on the dashboard to allow users to switch between weekly and monthly views.
- Configure the toggle button or dropdown menu to trigger a script or UI action that dynamically updates the data displayed on the dashboard based on the selected timeframe.
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05-18-2023 09:06 PM
thanks ,
I do already have dashboard to show weekly stats however management want month on month view as well , show do I configure that in this weekly dashboard ?
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05-18-2023 11:43 PM - edited 05-18-2023 11:45 PM
Hi @karan15 ,
There is no solution OOTB to change between weekly and monthly view in PA reports. Alternative, if you look to filter reports created through report designer, you can take a look at the date range filter created in interactive filters: https://www.servicenow.com/community/platform-analytics-forum/how-to-create-a-date-range-interactive...
Based on, that the management would like month on month view, I do not see a option besides creating two different dashboards.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
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05-21-2023 06:07 PM
i have created interactive filter however it is applying to all widgets in dashboard ,
\
Can i customise it to only apply to few widgets for e.g only to incident created and NOT to resolved , for resolved i will create separate interactive filter