Transfer button for sourcing is disabled on hardware asset workspace

Sabrine
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Hello, im facing a problem with the transfer button , it is disabled in the hardware asset workspace but it is activated in the back office for the same sourcing request

Sabrine_1-1765539124352.png

Sabrine_2-1765539165773.png

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

3 weeks ago

Hi @Sabrine 

 

https://www.servicenow.com/community/itsm-forum/purchase-order-and-transfer-order-were-grey-colored-...

 

if you see the screenshot there is  no stock to tranfer, it more in data side.

The 

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Sabrine
Tera Contributor
In response to Dr Atul G- LNG

3 weeks ago - last edited 3 weeks ago

No i have a stock, both screenshots are for the same sourcing task in backoffice it shows me that i have 18 in stock (and it is acctually true) but when i launch the  same sourcing task through the work space the transfer order option is greyed  

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