Unable to log into my Dev Instance

[tanwa]

Does anyone know how to reset a developer instance password, without the previous password or admin password.

Error

User name or password invalid. To reset your admin password click here. Please note this is different than the credentials

[Simon Hendery · Accepted solution]

Hi @tanwa 

1. Click on the link you've been provided and log into the developer site. (Note: your developer login credentials are not the same as the credentials you use to log into your PDI.)

2. After logging into your developer account, click on the icon in the top-right corner, then navigate to 'Manage instance password' as per the attached screenshot.

[Harish Bainsla · Accepted solution]

Hi @tanwa Please follow below step.

1.Go to developer.service-now.com and click on your profile it will display option , in that click on 'Manage instance password' .

see below screenshots

after click there manage password

if my answer helps you mark helpful and accept solution

[Simon Hendery · Accepted solution]

Hi @tanwa 

1. Click on the link you've been provided and log into the developer site. (Note: your developer login credentials are not the same as the credentials you use to log into your PDI.)

2. After logging into your developer account, click on the icon in the top-right corner, then navigate to 'Manage instance password' as per the attached screenshot.

[Harish Bainsla · Accepted solution]

Hi @tanwa Please follow below step.

1.Go to developer.service-now.com and click on your profile it will display option , in that click on 'Manage instance password' .

see below screenshots

after click there manage password

if my answer helps you mark helpful and accept solution

[tanwa]

Thank You 

[AndersBGS · Accepted solution]

Hi @tanwa 

Please go to: https://developer.servicenow.com/dev.do#!/home and press: manage instance password.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders