Download all attachments of KB articles
Hello all, Good Morning.I want to download all attachments of all kb articles.Can someone provide me step by step process to achieve this please? Regards,Lucky
Forum Posts
How to Manually Change Demand Phases
How can I manually change the Phase for a Demand (Draft, Submitted, Under Review, Qualified, Approved, Completed, Rejected)? Within a Project ticket, the field is Phases, and can be easily change by an admin, however, I am not able to find this simil...
ServiceNow System Administrator Certification Preparation
What is the best why to prepare to take the certification exam for System Administration? Please advise. Thanks, everyone.
Resolved! Provide read-only access to SPM/PPM Project
Dear SPM/PPM experts,We have a need to provide random read-only access to specific users for specific SPM/PPM projects. These users are Agile Masters/Scrum Masters or a business head who will rarely login (once a month) but they need to be able to op...
Resolved! Is there a way to capture who has viewed a knowledge article?
Hello, Someone in my organization asked if there is a way to track who has viewed an article within ServiceNow. I know there is a view count; however, is there a way to capture who has viewed an article, too? And if so, are there any suggestions for...
Why Approval For is empty?
Hello all, In the Approvals, when I check for a KB article the Configuration Item column is showing empty.But when I open the KB article and check, the Configuration Item field is filled with some CI but it is not showing in the list view of approval...
Set up a new Email Filter to ignore another email filter
Hello, Background to the issue: We have an external HR system which sends staff notifications through to ServiceNow. This was working perfectly up until the middle of December. An issue was identified yesterday where these emails are now getting clas...
Preparing for CSA Exam, Job Outlook?
Hello, I am preparing for the CSA Exam. I recently completed the fundamentals course and the associate system admin learning path. I took the exam the initial time immediately after I completed the fundamentals course. I aced the sections covered ...
Resolved! Activities getting executing twice
Hey Community, I have a weird issue going on in workflow. Activities are being executed twice. I am not sure y. Any inputs or guidance on this will be helpful
CSA exam prep
How much time it takes to prepare for the exam? Any tips for studying for the exam?
Resolved! Hiding the [add/remove multiple] button
Is it possible to hide this button that appears in the list field?
how to send message on MS teams chat
need help as i noticed in flow designer that there is option to send chat message from flow designer however it asks for CHAT ID , does anyone know what chat ID we need to put in there to send message to MS teams ?
Resolved! New Topic Underneath Employee Taxonomy
Hello, I am trying to create a new Topic underneath the OOTB Employee Taxonomy. I've created it, and ensured it has a child topic which also has a Quick Link associated with it:However, when I click 'Save' I am presented with this error: What am I s...
