Resolved! How To Filter Records By Field Update Time
How can I filter records based on how long they've been assigned a specific field option? In example, I'd like to view all Incident tickets that have been on hold longer than 7 days.
Forum Posts
Resolved! I don't understand list v2 and v3
There is a compatibility check between list v2 and v3 when creating a UI action, but I don't really understand v2 and v3.Is it different from a normal list?
My Instance is Not opening
Hello everyone,My Instance is Online but still i'm not able to open it . when i'm login in the developer ServiceNow url , and when i'm clicking on start building its redirecting me to login page whose admin's password i don't know and when i'm lookin...
Resolved! Notifications sending from default email account instead of "From" field on notification
Hello, My org uses our own SMTP server which uses the Service Desk email address as the "From" field on the sys_email_account record. We have recently implemented HRSD, and we want to ensure that notifications in the HR category are sent using the HR...
unable to find the employee center menu items
Am unable to locate the below menu items which are present in the employee center portal (esc). I want to update the labels of those menu items. How to achieve it? Can anyone please help me out?
Resolved! Update favorites list
I noticed that the modules of the application I added to my favorites are not updated.Is there a way to have the information edited from "All" reflected in the favorites? We plan to add/remove modules for applications that many users have set as favo...
Resolved! Need a script to check assignment group manager name
Hi All,Can anyone please help me with a client script ?Requirement :If user select assignment group in incident then show alert message, alert message should have the name of the assignment group manager and assignment group name.
Resolved! background script - how to turn off debug ouput starting with "Time: 0:00: ..."
Hi,When I execute a background script which takes a bit of time to execute, I get some output added that look like some debug/trace such as below:NOTE: If the script executes rapidly, I don't get this output ( e.g. one of my script calculate the numb...
Resolved! Missing Pin Option for Left Navigation Bar
I have encountered a missing pin on the Left Navigator bar. We have tried troubleshooting the browser by removing cache and cookies, logout and login again, etc. But still not showing in MS Edge. This was missing only in MS Edge but visible in Chrome...
Admin role licensing over different per-user subscriptions
Hi, We have ITSM and APM products. Does the admin user over these 2 products will need to have two licenses (one for ITSM and one for APM) or should we count only one ITSM license ? Any help appreciated.Thanks,Rayan
Resolved! Flow Designer: Get Latest Response Text From Email action
Can anyone explain how the "Get Latest Response Text From Email action" on flow designer works. Thank you.
Resolved! REST API connection failed
Hello all, I had to connect an api to ServiceNow My connection work when I use the "classical" way, id est http request, data are incomming, but with Flow designer (in the way to use integration hub), I have a 400 error while using the same connecti...
Resolved! Service Now Roles for sending automated reports
What are different types of roles available in Service Now? How do we elevate an user access for sending automated email reports on specific reporting activities?
Resolved! Do we need do use "glide.security.url.whitelist" property to set MutliSSOLogout =true?
Hello, In our Installation Exit "MutliSSOLogout" is active-false and MultiSSOLogoutV2 is active-true then to set MutliSSOLogout =true do we need to create "glide.security.url.whitelist" property ? Thank You!
ServiceNow Portfolio
Hello, I'm wondering whether anyone knows of a resource that features excellent examples of great SN portfolios (to demonstrate in interviews or share online)?
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