users cannot be able to see additional comments in HR agent workspace.what should we do to enable

sainath reddy
Tera Contributor
users cannot be able to see additional comments in HR agent workspace.what should we do to able to see the additional comments even though if the user is having access or not
12 REPLIES 12

Harish KM
Kilo Patron
Kilo Patron

Hi @sainath reddy check ACL on comments field on HR table

Regards
Harish

Hi @Harish KM I did check the ACL but didnt find any issue in those 

Hi @sainath reddy can you check what role the user has? and also in ACL does the role match?

Regards
Harish

Hi @Harish KM  I'm sending the screeshots.you can view them from below.The @mention functionality is not working as you can see from the attachments.And it is not working for both work notes and additional comments.